Minors and Youth Program Policy

MentorU is not directed to children under 13. Children under 13 may not create MentorU accounts or submit personal information to MentorU unless a legally permitted parent, guardian, school, church, organization, or provider arrangement has been approved and implemented.

Users under 18 may use MentorU only with appropriate involvement and permission from a parent, guardian, provider, school, church, organization, or other authorized adult responsible for the program or offering.

Providers are responsible for determining whether their offerings involve minors and for complying with all applicable laws, consent requirements, supervision rules, safety requirements, privacy obligations, background-check requirements, communication rules, reporting obligations, and organization-specific policies.

MentorU is a platform provider. MentorU is not the school, church, youth ministry, childcare provider, therapist, counselor, coach, mandated supervisor, or emergency contact for a provider's youth program unless MentorU expressly agrees in writing.

Providers may not use MentorU to collect sensitive information from or about minors unless they have the legal right to do so and the platform feature is appropriate for that use. Providers are responsible for obtaining and maintaining any required parent or guardian consents.

Providers may not enable unsupervised direct messaging with minors through MentorU unless the provider has obtained all required consent and maintains appropriate safety, supervision, and organization policies.

MentorU may restrict, suspend, or remove access to content, accounts, workspaces, messages, or offerings if we believe minors may be at risk, required consent is missing, laws may be violated, or platform policies are not being followed.